How To Handle A Damp & Mould Report
Overview
What this guide covers
This guide explains how to respond to a damp and mould report from a tenant — from initial acknowledgement through investigation, remediation and prevention. It covers your legal duties under Awaab's Law and the Homes (Fitness for Human Habitation) Act 2018.
Who it is for
Any landlord who has received a report of damp or mould from a tenant, or who has identified damp or mould during a property inspection.
What this guide does not cover
- –HHSRS formal assessments by local authorities
- –Structural damp requiring specialist structural surveys (seek specialist advice)
- –Damp and mould in Wales or Scotland (different legislation)
Before you start, you will need:
- ·The tenant's report in writing (request this if it was made verbally)
- ·Access to the property for inspection
- ·Contact details for a qualified damp specialist or contractor
When To Use This Guide
Use this guide when:
- ✓A tenant has reported damp or mould in the property
- ✓You have identified damp or mould during a routine inspection
- ✓A tenant has complained about condensation that is causing mould growth
- ✓You want to understand your legal obligations before a report is made
Do not use this guide if:
- ✗You are dealing with a formal local authority HHSRS inspection — seek specialist advice
- ✗The damp is caused by a structural defect requiring a specialist survey — instruct a surveyor first