Managing a Tenancy
Practical guidance for every stage of an ongoing tenancy — from rent and repairs to inspections, compliance and difficult situations.
Rent & Payments
Collecting rent, dealing with arrears, increasing rent lawfully, and keeping accurate financial records.
Repairs & Maintenance
Your legal obligations to keep the property in repair, how to handle tenant reports, and managing contractors.
Inspections & Access
Carrying out routine inspections, recording findings, and managing access to the property throughout the tenancy.
Compliance & Safety
Annual and ongoing safety obligations — gas, electrical, fire, energy performance, and keeping your compliance records current.
Problems & Disputes
Handling anti-social behaviour, breaches of tenancy, disputes, and difficult situations during an ongoing tenancy.
Read in depth
Tenancy Management Handbook
Comprehensive guidance on managing an ongoing tenancy — rent, repairs, inspections, compliance and difficult situations.
Rent Arrears Handbook
Step-by-step guidance on dealing with rent arrears, from first reminder to possession proceedings.
Dispute Resolution Handbook
How to resolve landlord-tenant disputes — from informal resolution to formal proceedings and the Property Ombudsman.
Latest guidance & updates
Damp, Mould and Awaab's Law: Landlord Obligations
What Awaab's Law means for private landlords and how to respond to damp and mould reports correctly and promptly.
Read article
Pets in Rental Properties: New Rules Under the RRA
What the Renters Rights Act says about pets — and how to manage requests fairly without blanket refusals.
Read article
Increasing Rent: The Right Way
How to increase rent legally using Section 13 and maintain good tenant relations throughout the process.
Read articleDocuments, checklists & tools
Property Inspection Checklist
Room-by-room checklist for routine mid-tenancy inspections
Routine Inspection Letter
Give 24 hours' written notice before every inspection
Breach of Tenancy Agreement Letter
Formal notice of a specific breach and required remedy
Rent Arrears Letter 1 — Initial Notice
First written reminder when rent is overdue
Section 13 Notice — Form 4A
Statutory notice to increase rent on a periodic tenancy
Property Compliance Tracker
Track every certificate, renewal date and compliance obligation
Communication Log
Chronological record of all landlord-tenant communications
Maintenance Request Log
Log every repair report, action taken and resolution date
ASB Warning Letter
Formal warning letter for anti-social behaviour
Deed of Surrender
Legally document an agreed early end to the tenancy
Complete process guides
Managing Your Tenancy Journey
A step-by-step guide to every obligation and task during an ongoing tenancy — from rent collection to compliance renewals.
Step-by-step journey
Problem Tenancy Problem Solver
A structured action plan for landlords dealing with a difficult tenancy — arrears, ASB, breaches and disputes.
Structured action plan
Problem Solver Kit
Increase the Rent Problem Solver Kit
The Renters' Rights Act introduced a new rent increase process. Get it wrong and the increase may be invalid. 10 practical steps, with guides, checklists and How-Tos.
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