Core HandbookUpdated for the RRA

Rent & Deposits Handbook

Manage rent and deposits without the disputes — from setting rent to returning the deposit correctly.

10 chapters
5 downloads
3 How-To Guides
Plain English
Written by landlords and compliance specialists
£29£39/year

All 6 handbooks + full library included

Limited-time
10 detailed chapters
Form 4 rent increase process explained
First-tier Tribunal guidance
Deposit deductions: what is and is not permitted
Dispute resolution step by step
5 downloadable resources
15+ FAQs answered
Updated for Renters' Rights Act
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10 Chapters

Plain English throughout

5 Downloads

Checklists, templates, action plan

3 How-To Guides

Linked step-by-step guides

England Only

Current as of May 2026

1

Setting Rent at the Right Level

How to research the market, set a competitive rent and avoid the pitfalls of over- or under-pricing.

Setting the right rent is one of the most important decisions you make as a landlord. Too high and you face voids; too low and you leave money on the table. Under the Renters' Rights Act, the rent you set at the start of the tenancy is the baseline for all future increases.

Researching the market

Use Rightmove, Zoopla and local letting agents to research comparable properties in your area. Look at properties of similar size, condition and location. Check how long they have been on the market — properties that have been listed for more than 4 weeks may be overpriced.

The Valuation Office Agency (VOA) publishes local rent data. The First-tier Tribunal uses VOA data when assessing rent increase challenges. Knowing the VOA data for your area helps you set a defensible rent.

Factors that affect rent

  • Location (proximity to transport, schools, amenities)
  • Property size and number of bedrooms
  • Condition and quality of fixtures and fittings
  • Outdoor space (garden, parking)
  • Energy efficiency (EPC rating)
  • Furnished vs unfurnished
  • Local demand and vacancy rates

Avoiding voids

A void period (empty property) costs you rent income and you still pay mortgage, insurance and council tax. A rent that is 5% below market rate but achieves a quick let is often better than a rent that is 5% above market rate and sits empty for a month.

Example

Market rent is £1,200/month. Landlord A sets rent at £1,300 and waits 6 weeks for a tenant. Landlord B sets rent at £1,150 and lets within 1 week. After 12 months, Landlord A has received £14,300 (10 months × £1,300). Landlord B has received £13,800 (12 months × £1,150). The difference is only £500 — and Landlord B has a happier tenant.

Included Downloads

Practical documents included with this handbook.

Template

Rent Ledger Template

A spreadsheet template for recording every rent payment, due date and receipt date — essential evidence for arrears and Ground 11 cases.

2 pages
Reference Sheet

Deposit Deductions Reference Guide

A plain English guide to what deductions are permitted, what evidence is required and how to calculate amounts.

3 pages
Template

Deposit Return Letter Template

A template letter for returning the deposit, with or without deductions, including the required breakdown.

2 pages
Reference Sheet

Form 4 Rent Increase Guide

A step-by-step guide to completing and serving Form 4, with worked examples and First-tier Tribunal guidance.

2 pages
Action Plan

Rent & Deposit Action Plan

A comprehensive action plan covering rent and deposit management from move-in to move-out.

2 pages

Unlock all downloads

All downloads are included with Annual Access.

Included in membership

Rent & Deposit Management Plan

Key actions for managing rent and deposits professionally throughout the tenancy.

1

At Move-In

  • Set rent at the correct market level
  • Confirm deposit amount (max 5 weeks' rent)
  • Protect deposit within 30 days
  • Serve prescribed information within 30 days
  • Complete and sign move-in inventory
  • Take timestamped photographs of every room
  • Record meter readings
2

During the Tenancy

  • Monitor rent payments and keep a rent ledger
  • Act quickly on any missed or late payments
  • Carry out regular inspections (every 3–6 months)
  • Serve Form 4 notice for any rent increase (once per year)
  • Keep all inspection reports and correspondence
  • Renew Gas Safety Certificate annually
3

At Move-Out

  • Carry out a thorough check-out inspection
  • Compare condition against move-in inventory
  • Calculate any deductions with evidence
  • Return deposit (or disputed amount) within 10 days
  • Use scheme dispute resolution if tenant disagrees
  • Keep all evidence for 6 years

Who this handbook is for

This handbook is for self-managing private landlords in England who want to manage rent and deposits professionally, avoid disputes and comply with their legal obligations under the Renters' Rights Act.

  • New landlords

    Learning the correct process for deposits and rent from the start

  • Landlords facing deposit disputes

    Understanding what deductions are permitted and how to win disputes

  • Landlords wanting to increase rent

    Using the Form 4 process correctly under the new rules

  • Portfolio landlords

    Standardising their rent and deposit management process

Not for

This handbook covers England only. It does not cover Scotland, Wales or Northern Ireland. It does not cover commercial tenancies or licences to occupy. Guidance only. Landlord Handbook provides practical information to help landlords understand their responsibilities. It is not legal or financial advice. Always check the latest GOV.UK guidance and seek professional advice where appropriate.

Disclaimer

Guidance only. Landlord Handbook provides practical information to help landlords understand their responsibilities. It is not legal or financial advice. Always check the latest GOV.UK guidance and seek professional advice where appropriate.

Included in membership

Frequently Asked Questions

Common questions about this handbook topic.

Rent & Deposits Handbook

Manage rent and deposits without the disputes.

10 chapters, plain English, updated for the Renters' Rights Act. Everything you need to handle rent and deposits correctly.

Instant access · England only · Updated when legislation changes